Terms & Conditions
Terms & Conditions
Lumiglace Organics & Wellness
Website: https://www.lumiglace.com
Effective Date: 1-1-2026
Welcome to Lumiglace Organics & Wellness (“Lumiglace”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of www.lumiglace.com, including browsing, purchasing products, and interacting with our services. By accessing or using this website, you agree to be bound by these Terms & Conditions, which reflect our philosophy: “Reveal Your Radiance, the Lumiglace Way — with clarity, fairness, and responsibility.”
1. Introduction & Acceptance of Terms
By visiting, accessing, or purchasing from www.lumiglace.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you are advised not to use this website or its services.
2. Definitions & Interpretation
“Website” refers to www.lumiglace.com.
“User” or “You” refers to any person accessing or using the website.
“Products” refer to cosmetic and skincare products offered by Lumiglace Organics & Wellness.
Any reference to singular includes plural and vice versa, unless the context otherwise requires.
3. Eligibility to Use the Website
You must be at least 18 years of age and legally capable of entering into a binding contract under Indian law to use this website and make purchases. By using this website, you represent that you meet these requirements.
4. Products & Services Description
Lumiglace Organics & Wellness offers premium Ayurvedic-inspired cosmetic and skincare products developed using modern cosmetic science. All products sold are cosmetic in nature and intended for external use only. Product descriptions, images, and information are provided to help customers make informed purchasing decisions.
5. Cosmetic Disclaimer & No Medical Advice
Lumiglace products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any medical condition. Information provided on the website is for general informational purposes only and does not constitute medical or professional advice. Individual results may vary based on skin type, usage, and personal factors.
6. Pricing, Payments & Billing
All prices listed on the website are in Indian Rupees (INR) and inclusive or exclusive of applicable taxes as specified. Payments are processed through secure third-party payment gateways. Lumiglace reserves the right to update pricing, offers, or availability without prior notice, subject to applicable laws.
7. Order Acceptance & Cancellation
Orders placed on the website are subject to acceptance by Lumiglace. We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, suspected misuse, or other valid reasons. Orders may be cancelled by the customer only before dispatch, as per our cancellation policy.
8. Shipping & Delivery
Lumiglace endeavours to deliver products within the estimated timelines mentioned on the website. Delivery timelines may vary based on location, logistics partners, and unforeseen circumstances. Delays beyond our reasonable control do not constitute a breach of these Terms.
9. Returns, Refunds & Replacements (Reference Only)
Returns, refunds, and replacements are governed by our dedicated Return, Refund & Replacement Policy available on the website. Customers are advised to review the policy carefully before making a purchase.
10. Intellectual Property Rights
All content on this website, including text, images, logos, trademarks, product designs, and brand elements, is the intellectual property of Lumiglace Organics & Wellness and is protected under applicable laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
11. Website Use & User Conduct
You agree to use the website for lawful purposes only. Any activity that disrupts website functionality, infringes intellectual property rights, violates laws, or harms the brand or other users is strictly prohibited.
12. Accuracy of Information & Content
While we strive to ensure that all information on the website is accurate and up to date, minor inaccuracies may occur. Lumiglace does not warrant that all content is error-free and reserves the right to correct errors without prior notice.
13. Limitation of Liability
To the fullest extent permitted by law, Lumiglace Organics & Wellness shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products. Our liability, if any, shall be limited to the value of the product purchased.
14. Indemnification
You agree to indemnify and hold harmless Lumiglace Organics & Wellness from any claims, losses, damages, or expenses arising out of your misuse of the website, violation of these Terms, or infringement of any rights of a third party.
15. Third-Party Links & Services
The website may contain links to third-party websites or services. Lumiglace is not responsible for the content, policies, or practices of such third parties. Accessing third-party links is at your own discretion.
16. Privacy & Data Protection Reference
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the Privacy Policy available on the website.
17. Force Majeure
Lumiglace shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, acts of government, pandemics, strikes, or disruptions in logistics or communication networks.
18. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.
19. Modifications to Terms
Lumiglace reserves the right to modify or update these Terms & Conditions at any time. Any changes will be effective upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms.
20. Contact Information & Grievance Redressal
For any questions, concerns, or grievances related to these Terms & Conditions, you may contact us at:
Lumiglace Organics & Wellness
Email: info@lumiglace.com
Website: https://www.lumiglace.com
In accordance with applicable Indian laws, grievances will be addressed within the prescribed timeframe.
By using www.lumiglace.com, you confirm that you have read, understood, and agreed to these Terms & Conditions. Lumiglace Organics & Wellness remains committed to ethical practices, transparency, and customer trust—so every interaction reflects our promise to reveal your radiance, the Lumiglace way.