Brand: Lumiglace Organics & Wellness

Website: https://www.lumiglace.com

Effective Date: 1-1-2025

Lumiglace Organics & Wellness (“Lumiglace”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from www.lumiglace.com.

1. Introduction & Brand Commitment to Privacy

Lumiglace Organics & Wellness is a premium Ayurvedic-inspired cosmetic and skincare brand that blends modern cosmetic science with ethical, clean beauty principles. We value the trust you place in us and are committed to handling your personal information responsibly, lawfully, and transparently.

2. Definitions & Interpretation

“Personal Information” means any information that identifies or can reasonably identify an individual. “Sensitive Personal Data or Information” shall have the meaning assigned to it under applicable Indian laws.

3. Information We Collect

3.1 Personal Information

We may collect personal information such as your name, billing and shipping address, email address, phone number, login credentials for customer accounts, and order-related details when you register, place an order, contact us, or interact with our website.

3.2 Sensitive Personal Data

Sensitive personal data may include payment-related information necessary to process transactions. We do not store complete debit card, credit card, or banking details on our servers.

3.3 Automatically Collected Data

When you browse our website, we may automatically collect certain information such as IP address, browser type, device information, operating system, referral URLs, pages viewed, and browsing behavior through cookies and similar technologies.

4. How We Use Your Information

We use the information collected to process and fulfill orders, manage customer accounts, provide customer support, arrange shipping and delivery, communicate order updates, respond to inquiries, improve our website and product offerings, comply with legal obligations, and carry out marketing and promotional activities with your consent.

5. Legal Basis for Data Processing

We process personal information based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate business interests.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, remember preferences, and support marketing and remarketing campaigns.

7. Third-Party Services & Integrations

We may use third-party service providers for website analytics, payment processing, shipping and logistics, marketing platforms, and customer communication tools.

8. Payment Information & Security

All payments on www.lumiglace.com are processed through secure and compliant payment gateways. Lumiglace does not store full payment card details.

9. Data Sharing & Disclosure

We do not sell or rent your personal information. Your data may be shared only with trusted partners such as payment gateways, logistics providers, marketing platforms, or legal authorities where required by law.

10. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

11. Data Security Measures

We follow reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your information against unauthorized access, loss, misuse, or alteration.

12. User Rights & Choices

You have the right to access, review, update, or correct your personal information, withdraw consent where applicable, and request deletion of your data subject to legal and contractual limitations.

13. Children’s Privacy

Our website and products are intended for use by adults. We do not knowingly collect personal information from children under the age of 18.

14. International Data Transfers

Currently, your information is primarily processed and stored within India. In the event of any international data transfer in the future, we will ensure that appropriate safeguards are in place in accordance with applicable laws.

15. Marketing Communication & Opt-Out

With your consent, we may send promotional communications via email, SMS, or WhatsApp. You may opt out of marketing communications at any time.

16. Policy Updates & Modifications

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.

17. Contact Information & Grievance Officer

Lumiglace Organics & Wellness

Email: info@lumiglace.com

Website: https://www.lumiglace.com

In accordance with applicable Indian laws, a designated Grievance Officer will address your concerns within the prescribed time frame.

Lumiglace Organics & Wellness is committed to maintaining your trust by protecting your privacy and handling your information with integrity, care, and respect.

Brand: Lumiglace Organics & Wellness
Website: https://www.lumiglace.com
Effective Date: 1-1-2025
Lumiglace Organics & Wellness (“Lumiglace”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from www.lumiglace.com.

1. Introduction & Brand Commitment to Privacy

Lumiglace Organics & Wellness is a premium Ayurvedic-inspired cosmetic and skincare brand that blends modern cosmetic science with ethical, clean beauty principles. We value the trust you place in us and are committed to handling your personal information responsibly, lawfully, and transparently.

2. Definitions & Interpretation

“Personal Information” means any information that identifies or can reasonably identify an individual. “Sensitive Personal Data or Information” shall have the meaning assigned to it under applicable Indian laws.

3. Information We Collect

3.1 Personal Information

We may collect personal information such as your name, billing and shipping address, email address, phone number, login credentials for customer accounts, and order-related details when you register, place an order, contact us, or interact with our website.

3.2 Sensitive Personal Data

Sensitive personal data may include payment-related information necessary to process transactions. We do not store complete debit card, credit card, or banking details on our servers.

3.3 Automatically Collected Data

When you browse our website, we may automatically collect certain information such as IP address, browser type, device information, operating system, referral URLs, pages viewed, and browsing behavior through cookies and similar technologies.

4. How We Use Your Information

We use the information collected to process and fulfill orders, manage customer accounts, provide customer support, arrange shipping and delivery, communicate order updates, respond to inquiries, improve our website and product offerings, comply with legal obligations, and carry out marketing and promotional activities with your consent.

5. Legal Basis for Data Processing

We process personal information based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate business interests.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, remember preferences, and support marketing and remarketing campaigns.

7. Third-Party Services & Integrations

We may use third-party service providers for website analytics, payment processing, shipping and logistics, marketing platforms, and customer communication tools.

8. Payment Information & Security

All payments on www.lumiglace.com are processed through secure and compliant payment gateways. Lumiglace does not store full payment card details.

9. Data Sharing & Disclosure

We do not sell or rent your personal information. Your data may be shared only with trusted partners such as payment gateways, logistics providers, marketing platforms, or legal authorities where required by law.

10. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

11. Data Security Measures

We follow reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your information against unauthorized access, loss, misuse, or alteration.

12. User Rights & Choices

You have the right to access, review, update, or correct your personal information, withdraw consent where applicable, and request deletion of your data subject to legal and contractual limitations.

13. Children’s Privacy

Our website and products are intended for use by adults. We do not knowingly collect personal information from children under the age of 18.

14. International Data Transfers

Currently, your information is primarily processed and stored within India. In the event of any international data transfer in the future, we will ensure that appropriate safeguards are in place in accordance with applicable laws.

15. Marketing Communication & Opt-Out

With your consent, we may send promotional communications via email, SMS, or WhatsApp. You may opt out of marketing communications at any time.

16. Policy Updates & Modifications

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices.

17. Contact Information & Grievance Officer

Lumiglace Organics & Wellness
Email: info@lumiglace.com
Website: https://www.lumiglace.com
In accordance with applicable Indian laws, a designated Grievance Officer will address your concerns within the prescribed time frame.
Lumiglace Organics & Wellness is committed to maintaining your trust by protecting your privacy and handling your information with integrity, care, and respect.